> ## Documentation Index
> Fetch the complete documentation index at: https://docs.realtalkstudio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback & evidence

> Post-session scoring, annotated transcripts, skills breakdown, and compliance evidence

Every completed session produces **scored feedback** — behavioural evidence you can share with managers, L\&D, or compliance teams. This guide covers the learner-facing feedback flow and what admins can export.

## Roleplay feedback — four steps

After a 1:1 or team roleplay, learners walk through a linear four-step flow:

<Steps>
  <Step title="Snapshot">
    Glanceable scorecard — overall score, win/next cards, cohort rank, and **Practise again**.
  </Step>

  <Step title="Review">
    Annotated transcript timeline with coach notes and mood chips; jump to any turn.
  </Step>

  <Step title="Dig Deeper">
    Skills proficiency ladder (Novice → Expert), delivery metrics, presence, policy adherence, and product knowledge *(when configured)*.
  </Step>

  <Step title="Plan">
    Commitment and reflection, optional calendar reminder, **Practise again**.
  </Step>
</Steps>

### Step 1 — Snapshot

The entry point — headline numbers before diving into detail.

<Frame caption="Snapshot — overall score ring, win and next cards, four-step navigation, and Practise again.">
  <img src="https://mintcdn.com/realtalkstudio/YDLiWwSprl7mtZae/images/feature-overview/feedback-snapshot.png?fit=max&auto=format&n=YDLiWwSprl7mtZae&q=85&s=0e5a095125677d497857529a85d72a06" alt="Feedback Snapshot step with scorecard" width="1024" height="910" data-path="images/feature-overview/feedback-snapshot.png" />
</Frame>

| Element                | Purpose                                             |
| ---------------------- | --------------------------------------------------- |
| **Overall score ring** | Headline session score                              |
| **Win / next cards**   | What went well and what to improve next             |
| **Cohort rank pill**   | Compare performance vs other learners in the studio |
| **Step navigation**    | Snapshot → Review → Dig Deeper → Plan               |

### Step 2 — Review

Turn-by-turn transcript with AI coach annotations.

<Frame caption="Review — annotated transcript with coach notes, mood chips, and jump-to-turn navigation.">
  <img src="https://mintcdn.com/realtalkstudio/YDLiWwSprl7mtZae/images/feature-overview/feedback-review.png?fit=max&auto=format&n=YDLiWwSprl7mtZae&q=85&s=e3bab397f7354b7e3d4e026e98d900db" alt="Feedback Review step with annotated transcript" width="1024" height="1579" data-path="images/feature-overview/feedback-review.png" />
</Frame>

### Step 3 — Dig Deeper

Skills, delivery, and optional compliance scoring.

<Frame caption="Dig Deeper — skills proficiency ladder, words-per-minute, and optional presence or policy sections.">
  <img src="https://mintcdn.com/realtalkstudio/YDLiWwSprl7mtZae/images/feature-overview/feedback-deeper.png?fit=max&auto=format&n=YDLiWwSprl7mtZae&q=85&s=547e069900884a73a3b4e601a24fa19b" alt="Feedback Dig Deeper step with skills breakdown" width="1024" height="1750" data-path="images/feature-overview/feedback-deeper.png" />
</Frame>

<Note>
  **Presence / non-verbal**, **policy adherence**, and **product knowledge** sections appear only when enabled on the scenario. Not every session includes all blocks.
</Note>

### Step 4 — Plan

Close the loop with a personal commitment.

<Frame caption="Plan — reflection commitment, calendar reminder, and Practise again.">
  <img src="https://mintcdn.com/realtalkstudio/YDLiWwSprl7mtZae/images/feature-overview/feedback-plan.png?fit=max&auto=format&n=YDLiWwSprl7mtZae&q=85&s=00a75f641a0293843ac68d9ac706d859" alt="Feedback Plan step with commitment field" width="1024" height="800" data-path="images/feature-overview/feedback-plan.png" />
</Frame>

## Other feedback types

| Type                           | Key outputs                                                                                                           |
| ------------------------------ | --------------------------------------------------------------------------------------------------------------------- |
| **Presentation feedback**      | Overall AI feedback, annotated transcript, optional presence report                                                   |
| **Take Action** *(compliance)* | Guided **Recognise → Route → Record** wizard before scores appear — for anti-bribery, harassment, and MHFA categories |

## Evidence for compliance and L\&D

* **Scored transcripts** — every word captured; shareable links at `/complete/shared/[token]`
* **Realism scoring** — automatic measure of AI conversation quality *(visible to admins in session history)*
* **Preparedness tracking** — before/after confidence ratings *(when the studio enables confidence tracking)*
* **Demo email gate** — embedded demos can require email before feedback is shown

### Sharing with stakeholders

Generate a **shared feedback link** so managers, coaches, or compliance reviewers see the same polished layout as the learner — without needing a Real Talk Studio account.

## Admin reporting

Studio and org admins access completion data, transcripts, and exports from [Admin & organizations](/feature-overview/admin-and-organizations):

* **Session history** — filter by cohort, view transcripts, CSV/ZIP export
* **Analytics** — completions, scores, skills, confidence deltas, survey responses
* **Webhooks** — push completion payloads to your LMS or HR systems ([Webhook config](/webhook-config))

## Related

* [Practice experience](/feature-overview/practice-experience) — the live session that precedes feedback
* [LMS integration](/lms-integration) — embed practice and pull results via webhook or CSV
* [Product changelog](/product-roadmap/changelog) — recent feedback and session review improvements