> ## Documentation Index
> Fetch the complete documentation index at: https://docs.realtalkstudio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Practice experience

> Live session capabilities for learners — video and audio roleplay, Coach Mode, team mode, and pre-session setup

This guide covers **completing a scenario as a learner** — not building one. Authors use [Scenario creation](/feature-overview/scenario-creation); learners pick a scenario from a studio or link and enter a live session.

## End-to-end learner journey

```mermaid theme={null}
flowchart LR
  catalog[Studio catalog or link]
  configure[Configure session]
  mic[Mic test]
  live[Live session]
  feedback[Feedback or Take Action]
  again[Practise again]

  catalog --> configure --> mic --> live --> feedback --> again
```

## Live session overview

A typical **1:1 video roleplay** puts the AI partner front and centre, with a collapsible side panel for context and tools.

<Frame caption="Live session — video avatar, side panel (Coach Mode, brief, transcript, Avatar Mind), and session timer.">
  <img src="https://mintcdn.com/realtalkstudio/YDLiWwSprl7mtZae/images/feature-overview/live-session.png?fit=max&auto=format&n=YDLiWwSprl7mtZae&q=85&s=90dc40dc090870d26b208ebe3ed67dfe" alt="Live 1:1 roleplay session with side panel open" width="1280" height="900" data-path="images/feature-overview/live-session.png" />
</Frame>

| UI element          | What it does                                                         |
| ------------------- | -------------------------------------------------------------------- |
| **Video avatar**    | Real-time AI conversation partner                                    |
| **Audio only**      | Voice-call format — selectable before the session starts             |
| **Coach Mode**      | Draft what you say before sending; get coaching tips on your message |
| **Avatar Mind**     | Live read of partner composure, stance, and energy                   |
| **Live transcript** | Real-time conversation capture — used for post-session feedback      |
| **Scenario brief**  | Context, objectives, and account facts available in-session          |
| **Achievements**    | Skill and outcome unlocks during the conversation                    |
| **Session timer**   | Elapsed time vs target duration                                      |

## Pre-session configuration

Before starting, learners configure the session on the practice start screen:

* **Language** — practice language and voice locale
* **Session format** — **Video** (see and hear partner) or **Audio only** (phone-style, no video)
* **Starting stance** — AI partner personality or mood at open
* **AI partner** — when multiple personas are available
* **Warm-up** — optional simulate-before-live confidence check
* **Mic test** — microphone verification (and optional camera check when non-verbal feedback is enabled)

<Info>
  Corporate networks may block microphone or avatar streaming. If setup fails, see [Troubleshooting](/it-admin/troubleshooting) and [Firewall configuration](/it-admin/firewall-configuration).
</Info>

## Session formats

| Format                 | Description                                                                           |
| ---------------------- | ------------------------------------------------------------------------------------- |
| **Video (1:1)**        | Default — see and hear the AI partner                                                 |
| **Audio only (1:1)**   | Phone-style; no video bandwidth required                                              |
| **Team mode (video)**  | Multiple AI teammates in one meeting                                                  |
| **Team audio**         | Multi-person audio-only group conversation                                            |
| **Presentation**       | Screen share + simulated audience chat; advocacy/courtroom variant for legal practice |
| **Non-verbal overlay** | Optional webcam analysis for presence signals *(when enabled on the scenario)*        |

<Frame caption="Team mode — multiple AI teammates in one session with turn-taking and per-avatar indicators.">
  <img src="https://mintcdn.com/realtalkstudio/YDLiWwSprl7mtZae/images/feature-overview/team-mode.png?fit=max&auto=format&n=YDLiWwSprl7mtZae&q=85&s=65b13e2b48b063839659922157e9d124" alt="Team mode live session" width="1280" height="900" data-path="images/feature-overview/team-mode.png" />
</Frame>

## In-session tools

* **Coach Mode** — Review your message before sending; receive improvement suggestions
* **Account position panel** — Scenario-specific customer or account facts as ground truth during the session
* **Connection health** — Status indicator and recovery if avatar video fails (session can continue audio-only)
* **On-topic guardrails** — Sessions warn and may end if conversation drifts too far off the scenario objective

## Finding scenarios

| Surface            | Route                                                           | Purpose                                                |
| ------------------ | --------------------------------------------------------------- | ------------------------------------------------------ |
| **Studio landing** | `/studio/[slug]`                                                | Branded home with learning path and **Start Practice** |
| **Studio catalog** | `/studio/[slug]/catalog`                                        | Full list of assigned scenarios                        |
| **Practice Home**  | `/profile`                                                      | Personalised next-up, streak, recommendations          |
| **My Roleplays**   | `/my-roleplays`                                                 | Personal content library                               |
| **Leaderboard**    | `/studio/[slug]/leaderboard`                                    | Rankings by score and completions *(when enabled)*     |
| **Free demos**     | [start-practice](https://www.realtalkstudio.com/start-practice) | Try simulations without an account                     |

How learners get into a studio (invite, SSO, embed, etc.) is covered in [Admin & organizations — How learners access a studio](/feature-overview/admin-and-organizations#how-learners-access-a-studio).

## Prerequisites

| Requirement | Notes                                                                                                                                    |
| ----------- | ---------------------------------------------------------------------------------------------------------------------------------------- |
| **Credits** | Sessions consume credits from org, studio, or member balance — or personal purchase at [Credits](https://app.realtalkstudio.com/credits) |
| **Browser** | Modern Chromium browser recommended; working microphone required                                                                         |
| **Desktop** | Required for presentation practice                                                                                                       |
| **Webcam**  | Only when non-verbal / presence feedback is enabled on the scenario                                                                      |

## After the session

When the session ends, learners move to [Feedback & evidence](/feature-overview/feedback-and-evidence) — or a **Take Action** compliance gate first for certain scenario categories (anti-bribery, harassment, MHFA).

## Related

* [Scenario creation](/feature-overview/scenario-creation) — how scenarios are built
* [LMS integration](/lms-integration) — practise inside your course without a separate studio login
* [Supported languages](/supported-languages) — locale and voice options