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Common Issues

Microphone not detected

Check browser permissions and ensure your mic is plugged in. Try refreshing the page.

Speech Recognition fails

Usually a firewall blocking WebSocket connections. Try a different network or contact IT.

Works on personal device but not corporate device

Your corporate device may have security policies blocking connections. Contact IT to whitelist our services.

Works on personal device but not on corporate network

Your corporate network is likely blocking WebSocket connections. Use your phone’s hotspot, VPN, or contact IT to whitelist our services.

Browser Compatibility fails

Update your browser or switch to Chrome/Edge. Safari and Firefox may have limited support.

Most Common Solutions

Quick fixes that often resolve issues

  • Try a different browser — Chrome works best
  • Try a different network — Corporate networks often block WebSockets
  • Use your phone’s hotspot — Quick way to test if it’s a network issue
  • Disable browser extensions — Ad blockers can interfere
  • Check your firewall — Ensure WebSocket connections are allowed
  • Contact IT — They may need to whitelist our services
For detailed firewall and network requirements, see Firewall configuration.